Service Advisor

Service Advisor

Our client, a market leading employer in the motor sector, based in Limerick, has an immediate opening for a full-time Service Advisor to join their team.

This position is an excellent opportunity in a growing industry sector so if you are interested, please apply!

The Role:

Reporting to Aftersales Manager, the Service / After Sales Advisor will present a friendly and professional face to customers and provide efficient administrative to other departments.

Responsibilities to include:

• Answering the telephone and booking in customers for services
• Maintaining a daily diary
• Welcoming customers to the showroom and checking their details on arrival
• Documenting the customers' car problems and passing the information to the mechanics
• Consulting with mechanics about repairs
• Answering questions about service outcomes (after consulting with the mechanic if necessary)
• Consulting with customers and mechanics to schedule car check-ups and service appointments
• Giving the customer, an approximate cost and time it will take for repairs to be completed
• Invoicing the service charge and receiving payment

Skills & Experience that we need:

• Previous Reception/ Service/ After Sales experience
• Prior experience in the motor industry would be a distinct advantage
• Initiative-taking professional with excellent customer service skills
• Excellent administration skills
• Collaborator
• Strong interpersonal, written, and communication skills

The Offer:

This position is a permanent role with salary depending on candidate skills and experience but expected base salary of up to €32K - €35K per annum, and the opportunity to work in a wonderful team environment.

Hours of work – Onsite in Limerick -9am to 6.00pm Monday to Friday.

How to Apply:

If you are interested in applying or want to know more about this role please contact,

Orlaigh FitzGerald-Quinn in Cpl Limerick on 085 801 7135 or email your CV to orlaigh.quinn@cpl.ie.

For a full list of our open jobs, please have a look at cpl.com.

#LI-OF1