Junior Customer Support Agent – Night shift (5pm - 1am) New

Customer Support Agent – Night shift (5pm - 1am)Are you ready to kick-start your career with a leading Health Technology company based in Galway? My Client is hiring multiple Customer Support Representatives to join our dynamic team in a permanent, full-time role.Reporting directly to the Customer Service Manager, you'll be part of a supportive and professional environment where learning, growth, and career development are encouraged every step of the way.Whether you're a recent graduate with a Business degree or someone looking to build a strong foundation in a global, fast-paced company, this is a fantastic opportunity to make your mark in the health tech sector. Responsibilities

• Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products which include but not limited to complaints, queries, refunds etc.
• Maintaining knowledge of the company's facilities, websites, products, promotions, policies and procedures
• Representing the company in a professional, courteous and efficient manner
• Complete documentation to in-house standards and be compliant with all in house procedures.
• Working in a safe manner at all times
• Reporting to the Customer Service Team Leader

Requirements

• Fluency in spoken and written English
• Strong communications skills
• Excellent telephone and customer service skills

If you are interested in this position, please hit the 'Apply Now' button or email__david.connolly@cpl.ie__for more information.  #CplGalCommercial24 #CplDavidConnolly