Service Administrator

Elusav Recruitment are excited to introduce an exciting opportunity for a Service Administrator to join a prominent international engineering contractor based in Dublin. As a leading strategic partner in smart, energy-efficient Indoor Air and Critical Air Solutions, this company offers a dynamic environment for professional growth and innovation.

As a Service Administrator, you’ll be at the heart of the company's service delivery, helping us exceed customer expectations every day.

Responsibilities:

• Act as a point of contact for field engineers, supporting their work and general operations of the department.
• Order parts and ensure they're ready for engineer attendance.
• Handle incoming calls from clients and process service requests.
• Prepare weekly work plans and aim to schedule four weeks in advance.
• Manage logistics around spares, equipment, and subcontracted works.
• Support invoice processes and help close jobs in our system.
• Maintain accurate service records and assist with quality assurance processes.
• Always provide prompt, polite, and professional support to internal and external customer.

Requirements:

• Previous experience in administration, planning, or data entry.
• Excellent IT skills (Word, Excel, scheduling/database systems).
• Strong attention to detail and time management.
• Understanding of logistics or scheduling in a regional field service setting.
• Knowledge of commercial/ industrial HVAC systems in a service department is a bonus.

Contact:

If you would like to learn more about the vacancy, apply now, or contact Thaissa Torres on Ttorres@elusav.com or +35315822807.