Field Services Engineer

Field Service Engineer – GalwayLocation: Galway (field-based with travel to client sites)Employment Type: Full-time, permanentRef: VAC-13621Salary: Competitive

We are working with Ireland’s leading supplier of office printing, imaging, and security solutions, with headquarters in Dublin and a nationwide presence. Established for decades, this organisation has built a reputation for innovation, reliability, and exceptional customer service, supporting a diverse range of businesses across the country.

This is an excellent opportunity for an experienced Field Service Engineer to join a forward-thinking team, servicing and maintaining Multi-Function Devices (MFDs) and other office technology products while working with some of the most advanced equipment in the market.

Key Responsibilities

Service, maintain, and repair MFDs and a range of office technology products.

Carry out electro-mechanical fault-finding and problem resolution.

Diagnose and resolve electrical, electronic, and IT-related issues.

Support network connectivity setup and troubleshooting.

Promote and implement continuous improvement in processes and personal performance.

Develop and maintain excellent customer relationships through professional service.

What we’re looking for

Proven experience in servicing MFDs or similar office technology.

Basic network connectivity knowledge.

Managed service software experience is an advantage.

Strong problem-solving skills with both electro-mechanical and IT focus.

Customer-focused approach with excellent communication skills.