Assistant Restaurant Manager

Company DescriptionA luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.Anantara The Marker Dublin Hotel is a sleek, contemporary landmark inspired by the elements and overlooking the waterfront of Grand Canal Square. This luxury hotel in Dublin is in an ideal position for exploring the city’s main tourist attractions and its main business and financial district. It is conveniently close to the IFSC and the Convention Centre Dublin.Part of the regenerated Docklands that exemplify the city’s cosmopolitan future, the hotel is ideal for both business and leisure guests. The area is home to tech and finance giants, chic restaurants and world-class theatres.Job DescriptionWe are looking for an Assistant Restaurant Manager for Forbes Street by Gareth Mullins where wespecialise in ingredient-led cooking featuring local produce, prepared seasonally by our team.The ideal candidate should have recent restaurant supervisory or management experience in a luxury hotel or stand alone restaurant, be passionate about delivering excellent service and leading a team. Management Responsibilities as an Assistant Restaurant Manager

• To ensure the smooth and efficient management of the Restaurant operations.
• To assist the other F&B outlets when required.
• To assist in supervising daily shift operations.
• To provide feedback to employees based on observation of service behaviors.
• To handle employee questions and concerns Handles employee questions and concerns.
• To ensure reservations for the Restaurant is managed correctly and to liaise with all relevant departments with regards to special request.
• To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
• To carry out departmental audits to ensure LHQA is achieved by all team members.
• To ensure that the Hotel’s Vision & Mission statement is communicated to the team
• To ensure that service areas of responsibility are clean and well maintained (both front & back of house).
• To ensure that the ambience in departments (lights, music and temperature) are controlled.
• To report defective materials and equipment to the appropriate departments.
• Ensure that all new initiatives are implemented in the agreed time frame.
• To ensure that personal objectives are set and achieved on a yearly basis.
• To attend meetings as required.
• To ensure there is management presence at peak service times.
• To ensure a consistently high level of security is well maintained throughout the Hotel.
• To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences.
• To ensure departmental sales are achieved in line with the hotel budget.
• To maintain payroll in line with forecasted & budgeted targets.
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To provide support where necessary in other areas of the Hotel.
• To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
• To drive business results through revenue growth and cost savings efficiency.
• To interact with guests to obtain feedback on product quality and service levels.
• To handle guest problems and complaints, seeking assistance from supervisor as necessary.
• To ensure ‘wastage costs’ (i.e. breakage, spillage, etc.) are minimized.
• To maintain beverage cost within the budgeted targets.
• To create a market leading environment through product, people & profit.
• To monitor alcohol beverage service in compliance with local laws.

People

• To attend appraisal reviews when requested by Head of Department
• To understand and comply with the hotel’s employee handbook
• To attend departmental daily briefings
• To attend monthly departmental meetings/ General Team Meetings, ECCM when required.
• To attend training sessions as per the departmental training plan or as when required by management.
• To assist as much as reasonable in the coaching and training of new associates.
• To develop a strong working relationship with colleagues in your department and related departments
• To adhere to the hotel’s grooming procedures.
• To clock in and out of the Timepoint at the start and finish of each shift and for breaks. To inform your manager if you did not receive your break entitlement.

Qualifications Prior Supervisory or management experience in a luxury hotel or restaurant Must currently have the right to work full time in Ireland / EU Additional Information