Fashion Sales Supervisor – Arboretum Kilquade
At Arboretum, we know that skills are learned, nurtured, and celebrated. As an award-winning, forward-thinking, and sustainability-driven family business, we’ve built a reputation for creating inspirational destinations that connect people with nature, creativity, and each other.
Our vision is to offer customers a haven of escape — where garden, home, and food come together in a truly fulfilling retail and lifestyle experience. Guided by our values of Communication, Commitment, Customer Service, Reputation, and Leadership, we’ve cultivated a workplace where style, creativity, and care for both people and the planet go hand in hand.
We are currently recruiting for a Fashion Sales Supervisor to join our team at Arboretum Kilquade.
Key Job Responsibilities
- Supervise and support the fashion retail team to deliver outstanding customer service and achieve sales targets.
- Lead by example on the shop floor, providing styling advice and creating a warm, engaging customer experience.
- Support the day-to-day running of the fashion department, including opening/closing procedures and team coordination.
- Maintain high standards of visual merchandising and presentation in line with Arboretum’s brand and seasonal direction.
- Assist with stock management, including deliveries, stock rotation, replenishment, and stock takes.
- Act as a point of contact for customer queries and support the resolution of issues in a professional manner.
- Assist with staff training and onboarding, sharing product knowledge and sales best practices.
- Support management with promotions, events, and sales initiatives within the fashion department.
- Ensure compliance with company policies, procedures, and health & safety standards.
The Ideal Candidate
- Has a minimum of 5 years previous experience in fashion retail, with supervisory or team-lead experience desirable.
- Has a strong interest in fashion, trends, and styling, with an eye for detail and presentation.
- Is confident engaging with customers and delivering a personalised, high-quality service.
- Has strong communication and leadership skills, and enjoys supporting and motivating a team.
- Is organised, proactive, and comfortable working in a fast-paced retail environment.
- Experience in visual merchandising is an advantage.
- An interest in sustainability and ethical fashion is desirable and aligns with the Arboretum brand.
Why Work With Us?
- A friendly, supportive working environment.
- Opportunities for learning, development, and career progression.
- Staff discounts across Arboretum retail and café.
- Daytime working hours.
- Employee referral scheme.
- The opportunity to work with beautiful, curated fashion collections in an award-winning retail destination.
If you’re passionate about fashion, customer service, and leading by example in a creative retail environment, we’d love to hear from you.
Apply today and become part of the Arboretum experience!
