- Lead, develop and performance-manage two Payroll Managers and a wider payroll team.
- Oversee multiple client payrolls, ensuring SLA, KPI, quality and compliance standards are consistently met.
- Manage a portfolio of clients and act as a senior escalation point for complex payroll matters.
- Ensure compliance with Irish payroll legislation, Revenue requirements and statutory obligations.
- Build strong client relationships and support client retention and growth.
- Drive automation, process improvement, payroll technology and transformation initiatives.
- Lead or support payroll system implementations and projects.
- Work closely with senior stakeholders across Finance, HR, IT and the wider business.
- Support budgeting, resource planning, pricing, proposals and business development.
Key Requirements
- 8-10+ years' payroll experience, including 3-5+ years in management/senior leadership.
- Significant outsourced/multi-client payroll experience within a payroll bureau, accountancy practice, professional services or similar environment.
- IPASS qualification - essential.
- Third-level qualification in Payroll, HR, Finance or a related discipline.
- Expert knowledge of Irish payroll legislation and compliance.
- Proven experience leading and developing sizeable payroll teams, ideally including managers/team leads.
- Experience with payroll systems implementation, automation, transformation or process improvement.
- Strong client, stakeholder and commercial management skills.
- Experience working to SLAs and operational KPIs.
- Important






