An O2C team leader is required by CareerWise Recruitment to join our North Cork based food production client. This is an exciting opportunity join a well-established business as they go through an expansion phase. This role reports into the Customer Services Manager
ROLE
- The Order to Cash (O2C) Team Leader is responsible for the day-to-day leadership and performance of the Order to Cash team, covering order management, logistics coordination, and invoicing.
- The role ensures that customer orders are processed accurately, deliveries are coordinated and executed on time, and invoices are issued correctly in line with orders and deliveries.
- The role combines hands-on people management with process ownership, driving the team to meet order accuracy, on-time delivery, and invoicing targets while building a culture of accountability, continuous improvement, and strong customer service.
- Bachelor’s degree in Business Administration, Supply Chain/Logistics, or a related field (or equivalent professional experience).
- 3–5+ years of experience in order management, customer service, logistics/supply chain coordination, or invoicing, ideally within a multinational or shared services environment.
- Prior experience supervising, coordinating, or leading a team is highly desirable; demonstrated informal leadership (e.g., mentoring, project leadership) will also be considered.
- Proficiency with ERP systems (e.g., SAP SD/MM, Oracle, Microsoft Dynamics) covering order management and invoicing preferred.
- Familiarity with warehouse management (WMS) and transport management (TMS) systems is a plus.
- Advanced Excel skills; experience with reporting/BI tools (e.g., Power BI, Tableau) is a plus.
CareerWise Recruitment (In Search of Excellence) Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.