Our client is an established interior design company specialising in premium interior products and design-led solutions for residential and commercial projects.
They are seeking an experienced Showroom Manager to lead their Cork showroom, manage a small team of sales professionals and develop relationships with interior designers, architects, contractors and high-end private clients.
This is a hands-on management and sales position. The successful candidate will be responsible for the overall performance of the showroom while continuing to engage directly with clients, manage key accounts and convert enquiries into profitable sales.
Key Responsibilities
Showroom Management
- Take responsibility for the day-to-day management and commercial performance of the Cork showroom.
- Ensure the showroom is professionally presented and reflects the premium positioning of the company.
- Create a welcoming, consultative and design-focused experience for every client.
- Monitor sales activity, customer enquiries, quotations and project opportunities.
- Maintain high standards across showroom presentation, product displays and customer service.
- Work closely with senior management to achieve agreed sales and profitability targets.
Team Leadership
- Manage, support and motivate a small team of showroom sales professionals.
- Set clear individual and team sales targets.
- Provide regular coaching, product training and performance feedback.
- Ensure sales enquiries and project leads are followed up professionally and promptly.
- Encourage a collaborative, customer-focused and commercially driven working environment.
- Lead by example by remaining actively involved in client meetings and sales activity.
Sales and Business Development
- Develop new business with interior designers, architects, contractors, developers and other industry professionals.
- Build strong relationships with high-end private clients undertaking residential renovation, refurbishment and new-build projects.
- Identify potential projects and maintain regular contact with key decision-makers and specifiers.
- Conduct client consultations to understand design preferences, project requirements, timelines and budgets.
- Prepare quotations, proposals and product recommendations.
- Manage the sales process from initial enquiry through to order confirmation and project completion.
- Attend relevant networking events, design exhibitions and industry functions.
- Develop repeat business and generate referrals through professional relationship management and excellent customer service.
Project and Client Management
- Work closely with clients, designers and contractors to ensure products and solutions meet the project brief.
- Coordinate with suppliers, operations and installation teams where required.
- Maintain accurate records of quotations, orders, project details and client communications.
- Manage client expectations regarding pricing, product availability, lead times and delivery schedules.
- Resolve customer queries professionally while protecting the company’s reputation and commercial interests.