🏢 Job Title: Loans Officer
📍 Location: Galway (onsite)
🕒 Employment Type: Full-Time | Permanent
💶 Salary: €35,000 - €42,000 (depending on experience)
📅 Start Date: Immediately
Role Summary:
As a Loans Officer, you will play a key role in delivering a responsive, customer-focused approach. The Loans Officer will assist and support members with daily enquiries, their loan application processes and will have loan approval responsibilities.
Main Responsibilities:
- Act as a point of contact for all loan-related queries across in-branch, phone, email, online, and social media channels.
- Evaluate personal loan applications (e.g. car loans, home improvement, education) based on member documentation, affordability, and credit history.
- Conduct credit checks and financial analysis to assess risk and recommend loan approval or decline.
- Ensure all documentation is accurate, complete, and compliant with internal and regulatory standards.
- Ensure accurate daily collection, completion, scanning, and filing of all loan documentation.
- Assist in converting initial member loan queries into full, accurate loan applications ready for assessment.
- Maintain efficient processing times while upholding regulatory compliance and internal lending policies (including AML).
- Support the development of a member-focused lending service by contributing to team discussions and initiatives.
- Build good relationships and strong rapport with members.
Ideal Candidate:
- A member/people first attitude, with a track record of creating an exceptional member experience.
- Great attention to detail and highly organised.
- Ability to work as part of a team with excellent interpersonal skills.
- Excellent communication skills (both written and verbal).
- An attitude and desire to learn.
Candidate Requirements:
- Hold a minimum APA (Accredited Product Advisor), QFA is advantageous.
- At least 2 - 3 years working in a financial institution/financial services industry, with lending experience.
- Third level qualifications is a bonus.
Why Work with Us?:
- Competitive salary (€35,000 - €42,000).
- Ample opportunity to grow in the financial services.
- Make a real impact on the community.
- Excellent benefits and a flexible work environment.
How to Apply:
Get in touch with:
Shauna O'Connor directly or apply with your CV.
