HR Business Partner

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!

About The HR Business Partner:

MarketStar is seeking an experienced HR Business Partner to support its EMEA teams. This role will report directly to the HR Director for EMEA and NAMER and will partner closely with business leaders to shape and deliver people strategies that drive organizational effectiveness, employee engagement, and business performance.

The ideal candidate will bring proven expertise in supporting sales and commercial teams within dynamic, high-growth environments, leveraging both practical HR experience and robust data insights to influence decision-making. This individual will act as a trusted advisor to leaders, balancing business priorities with people needs to foster a high-performance, inclusive culture.

As a key member of the People Success team, the HR Business Partner will focus on building strong stakeholder relationships, advising on organizational and workforce planning, and driving forward initiatives in employee relations, performance management, employee engagement, and leadership coaching. The role will also ensure that HR practices align with MarketStar’s strategic goals while maintaining compliance with local and regional labour laws.

Location: Hybrid, Leopardstown, Dublin 18

What Will You Do?

• Transition seamlessly from tactical HR execution to acting as a trusted strategic partner for senior leaders, enabling business success through people and culture.
• Build strong partnerships with sales leaders and other stakeholders to drive team performance, organizational effectiveness, and client delight.
• Bring a contemporary, strategic point of view into organizational effectiveness, leadership development, workforce enablement, and change management.
• Champion an employee–employer relationship that values diversity, equity, inclusion, and opportunity for all employees.
• Collaborate across the business to foster an environment where smart, innovative risks are encouraged and people impacts are always considered.
• Apply a comprehensive HR generalist background with a strong understanding of employee relations, organizational design, and HR operations/service delivery to enable seamless execution.
• Build credibility and trust quickly, forming genuine partnerships across all levels of the business, influencing leaders to engage with HR services in an integrated and strategic way.
• Act as both an advisor and execution partner — providing counsel on people strategy while also rolling up your sleeves to deliver on priorities.
• Leverage insights and data to shape workforce planning, culture initiatives, and organizational change agendas.
• Other functions and responsibilities as required in support of business and people strategies.

What You Need to Succeed?

• 3+ years of direct HR Business Partner experience, ideally within a fast-paced, dynamic environment such as technology, sales, or BPO.
• Strong stakeholder management and influencing skills with a proven ability to build trusted relationships at senior levels.
• At least 5+ years of managing a variety of employee relations issues within an Irish jurisdiction (exposure to European countries advantageous).
• Experience in organizational design, workforce planning, and effectiveness, including gap analysis and development.
• Demonstrated track record of driving people-focused outcomes, including culture, engagement, and organizational change.
• Proven experience supporting and implementing Diversity, Equity, and Inclusion initiatives.
• Strong collaboration skills working across global, cultural, and geographically dispersed teams.
• Ability to balance competing priorities, resolve differing perspectives, and facilitate sound decisions in a fast-moving and often ambiguous environment.
• Strong analytical skills with the ability to interpret both qualitative and quantitative data to inform strategy and decision-making.
• High integrity, sound judgment, and strong written and verbal communication skills.
• Organized, deadline-driven, and adaptable to shifting business needs

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Comprehensive VHI Health cover from day one
• Structured training & career development opportunities
• Education reimbursement
• Paid birthday leave
• Personal Hardship Loan Program
• Mental health and 24/7 employee assistance program
• Bike To Work Scheme / Taxsaver Leap Card Scheme
• Top-performer and tenure awards

The pay for this position is basic salary per annum of €65,000 - €70,000. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at talentacquisition@marketstar.com for assistance.