Office Administrator

About the Company

Phoenix Healthcare is committed to maintaining the highest standards of quality in our manufacturing processes. Our mission is to ensure consistent GMP compliance while fostering a culture of quality awareness and continuous improvement among our staff.

Position Summary:

The Office Administrator plays a vital role in supporting the smooth functioning of day-to-day administrative operations within the pharmaceutical manufacturing facility. This position ensures efficient office processes, document control, compliance support, and coordination among departments in alignment with GMP (Good Manufacturing Practices) standards.

Key Responsibilities:

• Provide general administrative support to the operations team.
• Manage correspondence, phone calls, and emails in a professional and timely manner.
• Maintain and update records, databases, logs, and filing systems, including controlled documents.
• Support document management processes in line with GMP and company SOPs.
• Assist with procurement and inventory of office and administrative supplies.
• Liaise with external vendors, visitors, and regulatory bodies as required.
• Support onboarding and induction activities for new employees.
• Track and report on administrative KPIs and compliance logs as assigned.
• Ensure adherence to health, safety, and environmental policies and practices.

Qualifications and Experience:Education:

• diploma or degree in business administration, office management, or related field preferred.

Experience:

• 2+ years in an administrative or office support role, ideally in a pharmaceutical or regulated manufacturing environment.
• Familiarity with GMP, regulatory documentation, and QMS (Quality Management System) is a strong advantage.

Technical Skills:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with ERP, document control, or compliance software is desirable.

Key Competencies:

• Excellent organizational and multitasking skills
• Strong attention to detail and accuracy
• Effective verbal and written communication skills
• Ability to work independently and as part of a team
• High level of integrity and discretion in handling confidential information
• Proactive problem-solving and time management abilities