Sales Administrator

Sales Administrator

Our client in the wine merchant’s industry are seeking a Sales Administrator to join their successful company.

Key Tasks

1/Order Processing

• Become proficient in the use of Vintner, the in-house orders, accounts and stock management computer system.
• Take ownership of the customer service and order processes from start to finish.
• Pro-actively respond and find solutions to customers’ and sales reps’ queries and issues.
• Effectively manage time and prioritise tasks to ensure orders are placed within stated deadlines.
• Become familiar with the entire product range and develop a good level of general wine knowledge.
• Get to know our customers and their individual requirements.

2/Office Administration

• Reports, credits and invoices processing
• Maintain and update customers’ contact information and pricing records.
• Work in harmony with other departments; sales, management, purchasing and warehouse to share information and to seek greater streamlining and efficacy of processes.
• Reception duties: answering the phone, distributing mail, meeting and greeting customers and suppliers in person, checking deliveries, ensuring messages are forwarded to the correct recipients.
• General administrative duties: Filing, photocopying, scanning, faxing, printing and posting weekly invoices, monthly statements and other mailshots.
• Management of office equipment and stationery orders
• Take registrations and payments for WSET courses.
• Maintaining a clean and enjoyable working environment

Candidate requirements

• Excellent spoken and written English.
• Strong customer service
• Professional and smart presentation for this front-of-house position
• Proficiency in MS Outlook, Word and Excel
• A minimum of 3 years’ secretarial or office administration and customer service experience
• Strong arithmetic and numeric aptitude, meticulous attention to detail.
• Detail oriented, ability to multi-task and work with a high degree of accuracy
• Experience dealing with customers and solving issues quickly and efficiently on own initiative.
• Be able to work autonomously and have good problem-solving skills.
• Honest and trustworthy
• A good background knowledge of wine; principal wine-producing countries and regions, wine styles, price bands and grape varieties. Prior work experience in the wine industry or a wine-related qualification would be a bonus.
• Good character to fit in with our happy and dynamic team.

Our Reference SG666

Partnering with PRC we will provide you with unrivalled support to help you make the right decision in making your next career move. As standard we review your CV and offer you advice on how to make you attractive to employers. We will provide you with the necessary interview preparation giving you a unique insight into how to prepare for your interview. Our consultants will guide you and manage the recruitment process allowing you to focus on securing the position. We do not want to waste your time, so our honest and frank approach has gained us the reputation of been reliable and trustworthy recruitment company. Candidates with the required skills and necessary experienced in required for this job vacancy will be contacted. If you are job seeking and you want us to register your CV please send your CV to jobs@prcrecruitment.ie

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