Receptionist

Location: Dublin 24 Ballymount

Salary: 38,000

Position: Receptionist

Our client is seeking a friendly, professional, and highly organised Receptionist to join their team. This is a key front-facing role where you will be the first point of contact for clients, trainers, and visitors, while also providing essential administrative support to the Training Coordinator. This position is key to maintaining an organised, efficient, and friendly office environment.

What does my day look like?

• Act as the first point of contact for all clients, trainers, and visitors, providing a warm and professional welcome.
• Manage incoming calls and queries, directing them to the appropriate personnel.
• Maintain accurate call logs for all incoming and outgoing calls.
• Coordinate front-desk activities and ensure smooth daily operations.
• Prepare and organise training rooms with all required materials and equipment.
• Prepare paperwork for upcoming training sessions.
• Liaise with trainers ahead of scheduled courses to confirm requirements and follow up as needed.
• Contact course attendees prior to commencement to confirm attendance and provide final details.
• Scan and submit completed course paperwork to the Training Coordinator for review.
• Arrange catering for trainers and attendees.
• Process monthly stationery orders.
• Book meeting and training rooms using Outlook calendars.
• Issue temporary invoices to the Accounts department.
• Issue Safe Pass cards, PHECC certificates, and other relevant documentation once processed.
• Produce weekly reports for management.
• Carry out general office and administrative duties as required.

What Experience is required for this role?

• Excellent verbal and written communication skills.
• Previous experience in a busy office or receptionist role.
• Strong administrative, organisational, and time-management skills.
• Proficient in Microsoft Office applications.
• Ability to work calmly and efficiently under pressure, especially during peak periods.
• Knowledge of quality standards such as ISO 9001 (desirable).
• Flexible approach to working hours to support training schedules.
• A team player who can collaborate effectively across the organisation.
• Friendly, empathetic, and confident communicating with people at all levels.

What We Offer

• Be part of a supportive and professional team.
• Varied role with exposure to training coordination and administration.
• Opportunity to develop your skills in a dynamic working environment.