Anonymous Professional

Brazilian | Italian Passport Holder (EU Citizen) – No visa or sponsorship required. Resident in the UAE since 2009 Senior Operations Manager with 10+ years of experience leading multi-site operations across leisure, hospitality, and retail environments. Proven track record in operations management, revenue growth, KPI performance, cost control, and operational excellence within high-volume, customer-focused businesses. Strong people leader with extensive experience building, leading, and developing large multicultural teams, managing senior stakeholder relationships, and implementing scalable operational systems. SKILLS Operations Management, Multi-Site Operations, People Leadership, Recruitment & Onboarding, Workforce Planning, Staff Scheduling, Performance Management, KPI Management, Revenue Growth, Commercial Performance, Cost Control, Budgeting, P&L Ownership, Pricing Strategy, Upselling Strategy, Customer Experience Management, Service Recovery, SOP Development, Operational Audits, Compliance & Health and Safety, Vendor & Supplier Management, Contract Negotiation, Procurement, Inventory Control, CRM Systems, POS Systems, Stakeholder Management, Project Management, New Openings, Process Improvement