Senior Operations Manager - Disability Services

Senior Operations Manager Disability Services Are you a values-driven leader ready to shape the future of disability services? An established and progressive provider of disability services in the southeast is seeking a Senior Operations Manager to lead the strategic and day-to-day management of multiple day service locations in Wexford. This role offers a unique opportunity to make a meaningful impact while contributing to organisational development, service innovation, and quality enhancement. Why Apply?

• Lead with purpose in a person-centred, human-rights-based environment
• Influence strategic decision-making and quality outcomes
• Join a passionate, experienced senior leadership team
• Drive real change for individuals, families, and communities
• Enjoy strong support for your professional growth and development

Key Benefits Include:

• Competitive salary aligned with Grade VII level
• Enhanced pay for Sundays, public holidays & night shifts
• Defined contribution pension scheme
• Generous annual leave allowance
• Paid sick leave
• Free Garda vetting
• Ongoing professional development
• Opportunities for career progression
• Employee discount scheme

(Benefits Subject To Eligibility And Terms)About The Role The Senior Operations Manager will:

• Lead and oversee the delivery and continuous improvement of day services across multiple locations
• Support strategic planning, service expansion, and quality compliance
• Champion a person-centred and outcomes-focused approach in line with national policy frameworks
• Manage resources, referrals, and stakeholder relationships (including the HSE, families, and community partners)
• Drive service excellence through innovation, governance, and team development

Core Responsibilities

• Lead, mentor, and support Day Service Managers and frontline teams
• Ensure compliance with New Directions, the Person-Centred Framework, and all statutory requirements
• Oversee audits, quality assurance processes, and service evaluations
• Drive innovation through new service openings and change initiatives
• Act as a Designated Officer for safeguarding
• Coordinate service planning and performance reporting
• Manage day service referrals, including collaboration with schools and funding bodies
• Ensure efficient transport logistics across services

Candidate Profile

• Degree-qualified in Social Care, Applied Social Studies, Nursing (RNID/RPN), or equivalent (QQI recognised)
• Minimum 3 years' management experience in a disability or social care environment
• Demonstrated leadership across multiple service sites and teams
• Proven experience with:

• New Directions implementation
• Person-Centred Planning (PCP)
• Strategic resource management
• Quality systems and service audits

• Excellent interpersonal, planning, and compliance skills
• Full, clean driving licence required

Recruitment Process

• Shortlisting based on CV and application details
• Panel may be formed for future roles

If youre a passionate and experienced leader ready to make a positive impact, please submit your CV to Alan Noone