Reseller Operations Supply Chain Account Manager - 11 months

Summary Join our team leading operational relationships with Apple Resellers across EMEIA. As a Reseller Operations Supply Chain Account Manager, you'll cultivate strong external and internal partnerships, leveraging your analytical skills and influence to optimise product availability and drive sell-through. You'll be a key voice for the Reseller Channel within Operations, ensuring our products are in the right places at the right time. If you thrive in a fast-paced environment and enjoy influencing complex business relationships, this is your opportunity to make a significant impact. Description In this role, you will be the primary point of contact for operational matters between Apple's Operations team and our Reseller Channel across EMEIA. You will champion the needs of our Resellers, ensuring their voices are heard and their requirements are met. You'll use your analytical skills to forecast demand, optimise inventory levels, and improve supply chain efficiency, ultimately driving sales growth and enhancing the reseller experience. Responsibilities

• Collaborate with key reseller partners to positively influence their product ranging, digital marketing, and assortment strategies, aligning them with Apple's overall business objectives.
• Develop and maintain strong, effective working relationships with key contacts at reseller partners, acting as a trusted advisor and problem-solver.
• Conduct in-depth analysis of partner demand data, identifying trends and patterns to improve forecast accuracy and minimize inventory holding costs.
• Lead regular forecast review meetings with reseller partners, discussing forecast assumptions, risks, and opportunities.
• Present executive-level reviews, clearly articulating forecast performance, key drivers, and recommended actions.
• Manage new product introductions (NPIs) within the reseller channel, ensuring smooth and timely product launches.
• Develop and implement seasonal strategies to optimise inventory levels and maximise sales during peak periods.
• Proactively identify and address potential supply chain disruptions, working with internal teams to mitigate risks.
• Monitor reseller compliance with contractual requirements, ensuring adherence to agreed-upon terms and conditions.
• Develop a deep understanding of each reseller partner's unique supply chain model, including their distribution network, inventory management practices, and key market dynamics.
• Drive continuous improvement initiatives to enhance supply chain efficiency and optimise product flow to reseller partners.

Minimum Qualifications

• Proven experience as an Account Executive, Supply Chain Analyst, Demand Planner, or similar role.
• Demonstrated analytical abilities, with the ability to evaluate, analyse, and present complex data to a broad audience.
• Strong solution-oriented analytical planning skills, with a track record of identifying and resolving supply chain challenges.
• Excellent communication, interpersonal, and presentation skills, with the ability to influence and persuade stakeholders at all levels.
• Meticulous attention to detail and a commitment to driving precise execution.
• Practical and focused approach to problem-solving and process improvement.
• Ability to change the thinking of, or gain acceptance of, others in sensitive situations.
• Ability to build effective and influential relationships in a cross-functional team environment.
• Solid understanding of demand planning principles and forecasting techniques.
• Experience in leading cross-functional projects and driving results.
• Advanced numeracy skills.

Preferred Qualifications

• A relevant 3rd level degree, e.g. Maths, Engineering, Economics or Supply Chain.
• A post-graduate qualification would be an advantage.
• Strong proficiency in Excel.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace Role Number: 200650252-1418