People Operations Partner

Description People Operations Partner About Astellas At Astellas we are making treatments that matter to people. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division. We have developed ground-breaking, innovative medicines in immunology, oncology and urology. Our medicines are extending and saving the lives of cancer patients, making organ transplantation possible and improving the quality of life for those living with conditions where needs are often overlooked. We take a patient-focused approach, that allows us to convert brilliant early science into treatments and solutions that directly improve and save patients’ lives. The Opportunity

• Is responsible for resolving employee relations issues, support and advise leaders on HR-related matters & policies.
• Is responsible for the delivery of Case Management (i.e. underperformance, disciplinary, grievance and sickness absence), business changes, in-country projects, and cyclical HR processes on behalf of Global HR Business Partners and Centres of Excellence in addition to providing support for employee relations queries.
• Is responsible for delivering a legally compliant HR service in line with identified needs.
• Is responsible for providing data and insights on the volume of activity, trends, issues, concerns, and success stories.
• Is responsible for providing multi country case management support to employees and managers which have been escalated by the HR Service Delivery Team.
• Will provide Ireland policy expertise and HR generalist knowledge to support and educate leaders, managers, and associates on all People topics. People Operations Specialists support all customer groups and enable the delivery of all life cycle events.

Will report to the People Partner Cluster Lead and will work closely with other HR Operations teams, across the broader HR function and directly with the business Key Responsibilities Key Deliverables: Case Management

• Provide solutions to resolve case management queries escalated from the Service Delivery Team
• Provide advice, guidance and support to managers and employees on case management issues (i.e. underperformance, disciplinary, crossborder, grievance and sickness absence) and policy interpretation
• Identify and analyse legal and compliance risks in employment situations and partner with the HR Business Partner & Employee Relations team to mitigate accordingly

Execution Of Business Change Projects

• Collaborate with Subject Matter Experts and HR Business Partners to deliver end-to-end business change projects (for example- business restructure)
• Work closely with broader HR Project teams to deliver in-country project work

Delivery Of Cyclical HR Processes

• Collaborate with HR Business Partners and Centres of Excellence to execute and deliver cyclical HR processes (e.g. talent, performance and reward cycles)
• Execute activity on behalf of Centres of Excellence teams for processes that are outside of the scope of services provided by the Shared Service Centre

Ways Of Working

• Collaborate with Legal, Ethics & Compliance, HR Business Partners and Centres of Excellence to provide the appropriate level of support required
• Work supportively and collaboratively with other teams across HR
• Maintain a proactive approach, taking the initiative and managing self effectively
• Build relationships and trust with key stakeholders
• Seek opportunities to continually improve the services provided by HR

Education

• Bachelor's degree or equivalent would be desirable.
• Fluent in English essential and at least one other European language would be desirable.

Preferred Knowledge/ Skills & Experience

• Proven experience in managing high risk employment-related cases from intake to investigation to resolution
• Proven experience function as a natural collaborator who is authentic, transparent and aligns with the Astellas values and code of conduct
• Strong analytical skills and ability to exercise sound judgement based on policies, procedures, practices, and risk factors
• Excellent interpersonal skills with an ability to inspire trust and confidence and effectively influence the decision-making process
• Self-starter and ability to manage a workload of varying complexity to a high standard
• Experience across core HR functions (e.g. Compensation, Benefits, Performance Management, etc.) with specific experience in HR process design, transaction support and employee administration
• Continuous Improvement knowledge
• Personal computer skills, including MS Office and Outlook
• A broad understanding of the HR employee lifecycle
• Experience of working in a unionised environment would be desirable

Additional Information

• This position is based in Ireland, Kerry and will be a hybrid position
• This is a 12 month FTC

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help.