Employment Type: Full-time
Hours: Mon- Thurs 8.30-17.00 Fri 8.30-16.00
Salary: Attractive salary
About The Role
We are looking for an organised, compassionate, and reliable Administration & Care Coordinator Support to join our care team.
This is a varied role supporting the smooth day-to-day running of our care services. You will provide administrative support to the care coordinator while helping to ensure that our clients receive a high standard of safe, person-centred care.
Key Responsibilities
- Providing administrative support to the Care Coordinator and wider care team
- Assisting with staff rotas, schedules, and allocation of care visits
- Communicating with clients, families, carers, and healthcare professionals
- Maintaining accurate records
- Assisting with staff onboarding, training records, and compliance documentation
- Monitoring care schedules and helping to resolve changes or cover requirements
- Responding professionally to telephone calls, emails, and general enquiries
- Supporting the Care Coordinator with daily operational tasks
- Helping to identify and escalate any concerns relating to client care or staffing
Qualifications:
- Recognised administration qualification or similar
- Proficient in Microsoft Office and comfortable learning new systems
- Previous experience in healthcare, homecare, administration, or care coordination is desirable, but training will be provided for the right candidate.
- Highly organised with excellent attention to detail
- Compassionate, approachable, and professional
- Comfortable working in a busy and fast-paced environment
- Able to prioritise tasks and manage competing demands
