Personal Lines Renewals Administrator

Campion Insurance now part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages. We also provide a full range of health, life, pension, investment and mortgage products.Personal Lines Renewals Administrator

We are seeking to recruit a renewals administrator for our personal lines team in our Waterford office. The role will consist of providing administration support to our Personal Lines Renewals team on car, home & van insurance. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can-do attitude

Key Responsibilities

• Back office administrative support to the Renewals Team for car, home & van insurance
• Dealing with customer queries and delivering excellent Customer Service
• Ensuring all data input to the highest quality standard
• Making files fully compliant in line with CPC guidelines

Qualifications

• CIP, APA Personal General or grandfathered qualification would be an advantage but we will accept trainees

Skills/Knowledge

• RELAY system an advantage
• Persuasion and influencing skills.
• Customer retention skills

Experience Required

• 2+ years insurance experience in a brokerage would be an advantage
• Be committed to provide a high level of service to customers & potential customers

Personal Attributes

• Personable and sociable
• Professional style
• Competitive
• Socially confident
• Self-motivated with a desire to continuously perform at a high level
• Exemplify positive customer service behaviours and promote a culture focused on ensuring customers’ needs are met
• Through leading by example, fosters the highest standards of ethics and integrity
• Ambitious and results orientated
• Excellent interpersonal and communication skills
• Strong attention to detail and an ability to work in a fast paced environment.

The successful candidate will be provided with a comprehensive training programme. Competitive Basic salary with generous bonus structure.

At Campion Insurance we are ever mindful of the key elements which have contributed so much to our success – our loyal customers and our dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI and QFA Exams and we believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual. We currently employ dedicated and driven people from every background and we believe you will find Campion Insurance a rewarding place to work.