Field Services Engineer

Our client is seeking an experienced Field Service Engineer to join their EMEA Service Technical Support team. This role is primarily field-based across Ireland and is responsible for installation, maintenance, repair, and technical support of medical devices at customer sites. The position requires a high level of autonomy, strong customer engagement, and collaboration with cross-functional teams.

Responsibilities:

• Perform field repairs, preventive maintenance, and service actions in line with approved procedures.
• Schedule and coordinate customer site visits.
• Manage spare parts inventory and forecasting.
• Complete accurate service documentation and system updates (DSOR/OSC).
• Provide technical support to customers and internal teams.
• Deliver device service training where required.
• Support service process improvements and quality compliance initiatives.
• Assist with new product introductions and service updates within the region.
• Ensure adherence to regulatory, quality, EHS, and company standards.

Requirments:

• HNC / NFQ Level 6 (or equivalent) in Engineering (Mechanical, Electronic or related discipline).
• Minimum 5 years’ experience in a similar field service environment.
• Strong organisational, communication, and problem-solving skills.
• Ability to work independently and manage workload effectively.
• Proficient in Microsoft Office (Excel & Word).
• Full, clean driver’s licence.

For more information or to apply, please contact: Aoife ReganEmail: aoife.regan@collinsmcnicholas.ie

Phone: (090) 6450 760)