Account Director - Telecoms/Data Centre

Our client is seeking a commercially driven and strategic Account Director to lead the growth and management of key client relationships within a high-performance technology and infrastructure environment. This is a senior role focused on driving revenue, expanding account value and delivering exceptional service across a portfolio of enterprise clients. As a trusted advisor to senior stakeholders, you will build and maintain strong C-level relationships, developing and executing strategic account plans that identify new opportunities for growth across a broad range of infrastructure and managed service offerings. You will take ownership of account performance, including revenue targets, profitability and long-term client retention. A core element of the role is driving commercial success through upselling, cross-selling and new business development within existing accounts, alongside securing high-value contracts through effective negotiation and stakeholder engagement. You will also act as a key escalation point for complex customer issues, ensuring timely resolution and maintaining high levels of customer satisfaction. Working cross-functionally, you will collaborate with service delivery, finance and operational teams to ensure seamless execution and alignment with agreed service levels and contractual commitments. You will maintain a strong understanding of market trends, emerging technologies and customer needs, positioning solutions effectively in a competitive landscape. The ideal candidate will bring significant experience in account management or enterprise sales within telecoms, data centre, cloud, connectivity or managed services environments. You will demonstrate a strong track record in managing large accounts, closing complex deals and influencing senior stakeholders. This is an excellent opportunity for a results-driven commercial professional to play a key role in driving growth, strengthening client partnerships and shaping the future of a high-impact technology services business. #plus