Deputy General Manager

Glenlo Abbey Hotel and Estate located on the banks of Lough Corrib on a 138-acre estate with the original 18th century manor house dating back to the 1740's. Is currently recruiting for a Deputy General Manager to join their Senior Leadership Team.

The Hotel comprises of 73 bedrooms including 8 suites, 11 Luxury Self-Catering Lodges, Corrib Room (catering for meetings, events, and weddings for up to 160 guests), River Room Restaurant, Palmers Bar and Kitchen, Pullman Restaurant (1 Michelin star), Glo Spa & Wellness, a 9 Hole Christy O'Connor Jr designed Championship Golf course and Trackman 21 bay driving range.

Key Responsibilities of a Deputy General Manager:

• Support the overall operational management of the property, ensuring smooth coordination across departments.
• Provide direct oversight of hotel operations, maintaining high service and quality standards.
• Work closely with departmental managers to ensure strong communication, operational alignment, and delivery against budgets and service targets.
• Maintain a visible leadership presence across the property and support managers with operational decision-making.
• Monitor and manage food and beverage costs, stock control, and departmental budgets.
• Track departmental performance including revenue, payroll costs and productivity.
• Ensure consistently high standards of service across all guest areas, addressing guest feedback and support continuous service improvement initiatives.
• Identify opportunities to improve standards, efficiency, control costs and increase revenue.
• Promote a positive and cooperative working environment.

Requirements of a Deputy General Manager

• Proven experience in a senior operational role in a 5-star hospitality environment.
• Experience overseeing multi-department operations such as spa, leisure, golf, or facilities.
• Strong leadership and organisational skills with a hands-on management approach.
• Solid commercial awareness with experience managing budgets and operational targets.
• Strong problem-solving ability and the capacity to work effectively in a busy environment.
• Excellent interpersonal and communication skills

What we offer:

• Excellent Salary & Benefits for chosen candidate.
• Bonus Package on successful KPI's.
• Health & Wellness Benefit.
• Employer Pension Contribution Scheme.
• Meals on Duty in Staff Restaurant.
• Career Development Opportunities.
• Employee Discounts across all MHL Hotel Collection hotels and SLH Hotels Worldwide.