Your new company
We are recruiting on behalf of one of Ireland's largest financial institutions. The organisation provides a wide range of banking, financial, and related services. The company is customer-focussed and dynamic, driven by empowered people with an agile mind-set and approach, with teams executing brilliantly every day, consistently outperforming the market and generating value.
Your new role:
The purpose of this role is to provide a professional, friendly and engaged service to our customers.
Key responsibilities include:
- Greeting and engaging with customers on the banking hall floor - enquiring as to their needs
- Guiding customers to the appropriate self-service options - mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required, handling basic queries and complaints - directing to senior staff as required
- Engaging with customers using iPads, updating customer information and sales needs, identifying sales opportunities, handing over to suitable staff as required
- Cash handling - processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managing levels throughout the day
What you'll need to succeed:
- Customer Service experience, high standard of service and demonstrated awareness of the importance of the same.
- Good communication and interpersonal skills - ability to work as part of a team in a busy branch.
What you'll get in return:
- Excellent on the job and learning opportunities.
- You will be joining a diverse and inclusive company whose customers and employees are at the forefront of everything they do.
- You will receive a very competitive hourly rate with an annual holiday accrual.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
