Veterinary Receptionist

Raheny Veterinary Hospital Part-time, Fixed Term Contract (12 months) Start Date: November 2025 Salary: €14.15 hour Working Hours: 20 hours per week – flexible shifts Weekends: In rotation with reception team No Sundays, Bank Holidays, or out-of-hours work The Role: We are seeking a friendly, confident, and organised receptionist to join our dynamic and experienced team. This is a client-facing role that requires exceptional communication and multitasking skills. You’ll be working in a fast-paced environment, providing front-of-house support and ensuring smooth day-to-day operations at our small animal practice. Key Responsibilities:

• Greeting clients and managing appointments using our tailored booking system (Merlin)
• Answering phone calls and responding to client queries professionally and efficiently
• Handling payments, processing transactions, and managing end-of-day cash procedures
• Managing stock levels and assisting with deliveries, including light lifting
• Maintaining cleanliness and high standards throughout the practice
• Supporting the wider team with general administrative duties
• Building product knowledge to assist clients with queries

About Us Raheny Vets is a long-established practice at the heart of the community, trusted by generations of pet owners. Our dedicated team of vet’s, nurses and support staff work closely together to provide excellent care across a wide range of cases. We have two fully equipped operating theatres, in-house laboratory, ultrasound, 24-hour emergency cover, pet health checks, dental treatments including dental x-ray, ECG and blood pressure monitoring, endoscopy, radiography and laparoscopic equipment. Clients value our approachable, caring team and the strong bonds we've built over the years. We're a close-knit supportive team who genuinely enjoy working together. Our 8 vets, 7 nurses, 2 animal care assistants, and 9 support staff work closely to make sure every patient gets the best possible care. About You We are looking for a trustworthy and proactive individual who thrives in a busy, client-focused setting. The successful applicant must have:

• Previous receptionist or front-of-house experience in a customer service environment
• Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry
• Experience with cash handling and confident discussing payments with clients
• Excellent communication and interpersonal skills
• High standards of cleanliness and organisation
• Team-oriented and willing to support others as needed
• Passion for animal welfare

What We Offer (Benefits Subject To Pro-rata Where Applicable) We offer a competitive salary along with great benefits, including:

• Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave
• Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.)
• Career Development: Career Progression, Leadership Academy, Annual Pay Reviews
• Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees

Join Our Team If you're passionate about animal welfare and enjoy helping both pets and their owners, we’d love to welcome you to the Raheny Hospital team. Apply now and take the next step in your veterinary reception career – one paw at a time. We welcome applications from all backgrounds. As a BAME and LGBTQIA+ inclusive employer, and a Disability Confident Employer, we actively encourage applications from diverse groups. Please let us know if any reasonable adjustments are required during the recruitment process. Closing date for applications: Wednesday 22nd October 2025 €14.15 per hour