Program Management Officer

JOB SUMMARY

The role of the PMO Manager is to lead and manage a team of project managers that work cross-functionally to plan and execute programs that design and develop medical device products for our customer to subsequently be commercially manufactured at Jabil. This specific role sits within the Engineering and Technology (E&T) group, to manage the European Healthcare E&T PM organization for Europe. Furthermore, this role intends to efficiently leverage the resources through coordinated planning, communication, and alignment of cross-functional teams, to ensure the proper documentation, launching and customer satisfaction as per established and agreed targets.

RESPONSIBILITIES

· Responsible for leading the Project Management Team and governance of project portfolio

· Collaborate with customer (internal or external) from quotation/planning phase through project start and closure - either as lead PM or PM Manager

· Staff, lead, and manage a team that has responsibility for design and development programs

· Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project

· Define, refine and maintain clarity on roles & responsibilities for the team and business partners

· Provide a source of reference and training for Project Management covering processes, tools, metrics and reporting

· Drive well defined processes and methodologies that strive to optimize the team effectiveness, while delivering successful projects on schedule and within budget

· Identify the goals, objectives, and scope of E&T projects while working with relevant BU and divisional stakeholders

· Work within the defined standards and procedures as set out by organization and the customer to successfully introduce new products

· Instil regular and consistent communication between the program team, the business unit, and the customer

· Identify potential risks and make resolution suggestion through the escalation process

· Open and regular communication of priorities and status of projects with Operations Management and site leadership

· Manage weekly project reviews for the Project Management organization

· Responsible for forecasting functional area budget (when applicable) and staffing needs for current and future needs

· Work with local Project Managers and/or Global Project Management Office in deploying strategies and tools, besides reporting site PM performance

· Comply and follow all procedures within the company policies

· May perform other duties and responsibilities as assigned

KNOWLEDGE REQUIREMENTS

· Demonstrated Leadership and Management capabilities

· Project Management Professional (PMP) or equivalent certification

· Knowledge of organization’s operating policies and procedures required

· Knowledge of organization’s culture and guiding principles

· Previous experience in design and development environment: Engineering, Testing, Quality, Planning, etc

· Prior experience in customer interface

· Strong operational and financial knowledge required

· Substantial knowledge of Jabil and demonstrated ability to leverage organization

· Consultative skills (ability to understand true customer needs)

· Excellent communications skills

· Distinctive problem solving leader

· Should have the following personal characteristics: strong leader, professional, resilient, agile, detail-oriented, reliable, calm under fire, creative, with a can-do attitude

· Medical background experience

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor’s degree required (Engineering)

· PMP certification (Project Management Professional)

· Experience in medical device or similar regulated industries preferable

· Minimum 5-7 years work-related experience required in a supervisory/management role

· Minimum +3 years project management experience or related discipline

· Or an equivalent combination of education, training and/or experience