Customer Care Administrator

About Keelings Keelings is a 100% Irish-owned family business passionate about fresh produce. Operating across Ireland, the UK, and Europe, we grow, source, and supply top-quality fruit and vegetables. Our success is built on innovation, sustainability, and strong partnerships — powered by our dedicated people. Role Overview We are hiring for a Customer Care Administrator to join our team on site in St. Margarets. As a Customer Care Administrator, you will be responsible for receiving incoming orders from external sources and ensuring the orders are processed and dispatched in a timely fashion. This is a 12 month fixed term contract.Key Responsibilities

• Receiving incoming calls and emails from customers & relevant processing
• Ensuring that orders are accurate and communicated effectively to the relevant department
• Ensuring deadlines of order processing are met
• Printing of invoices
• Reporting
• Document Management
• General administration duties
• General ad hoc duties

What You’ll Need

• Administration experience
• Excellent communication skills
• Excellent customer service skills & interaction
• Planning & Organisation
• Team work
• Ability to work on own initiative
• Time Management
• IT Skills
• Must adhere to health and safety
• Excellent attention to detail and accuracy.
• Previous experience in a similar role is an advantage
• Flexibility in working hours.
• Good keyboard skills.

Education & Qualifications

• Leaving Cert or equivalent

Benefits

• Staff discount at Keelings Farm Shop and subsidized canteen
• Free On-site parking with access to electric chargers
• Wellness Initiatives such as wellness week

Keelings Values People Matter Teamwork Integrity Passion for Achievement Inclusion & Diversity Statement In Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging. Reasonable Accommodation Statement If you require reasonable accommodation during the recruitment process, please let us know at recruitment_keelings@keelings.com Recruitment Process

• CV Submission & email acknowledgment of receipt
• Phone Screening
• 1st Interview
• 2nd Interview
• Outcome & Feedback

Keelings Careers - https://www.keelings.com/careers-keelings/ Keelings Strategy & Values – https://www.keelings.com/our-people/