Operations Manager

Healthcare Administration ManagerAbout the Role

A leading private healthcare organisation is seeking an experienced and proactive Healthcare Administration Manager to join its integrated healthcare services team in Waterford. This is an exciting opportunity for a motivated healthcare professional to lead operational improvements, enhance patient access pathways, and support exceptional patient experiences across a growing hospital network.

The successful candidate will work closely with senior leadership teams and operational stakeholders to optimise scheduling, streamline processes, and ensure efficient patient flow across services.

Key Responsibilities:

• Lead and support integrated healthcare administration and Access to Care operations across healthcare services in Ireland
• Manage inpatient scheduling teams based in Waterford and Kilkenny
• Oversee the medical secretary team in Waterford
• Identify and implement process improvements to enhance patient access and operational efficiency
• Develop, mentor, and support team members through performance management and engagement initiatives
• Collaborate with hospital leadership teams and clinical and operational stakeholders to ensure effective service delivery across all services
• Monitor and report on key operational KPIs and access metrics
• Promote a culture of accountability, teamwork, and “Get it Right First Time” service delivery
• Support patient communication and improve the overall patient experience
• Assist with additional operational projects related to patient access and care coordination

Requirements:

• Minimum 12 months’ experience in a similar healthcare administration or operational management role
• Previous people management experience essential
• Relevant business qualification (Degree or equivalent)
• Strong organisational, communication, and stakeholder management skills
• Excellent working knowledge of Microsoft Office
• Experience with healthcare systems, including iPIMS, is desirable
• Ability to work in a fast-paced environment and manage multiple priorities effectively

What We Offer:

• Salary €55,000 – €65,000 plus excellent benefits package
• Opportunity to work within a leading private healthcare organisation
• Collaborative and supportive team environment
• Career development and progression opportunities
• Meaningful work that contributes directly to patient care and experience

To Apply please reach out to Richard Minchin on the Lex Consultancy team