Sales Advisor – Small Medium Enterprises (SME)

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for a Small Medium Enterprises (SME) Sales Colleague to join our Cork MarketPlace team. SME customers are comprised of a variety of industries eg beauty, gyms, trade, manufacture, creches to name a few. The purpose of this role is to grow sales within the small to medium business sector - including online, corporate hampers, gifting and drive continuous improvement, key responsibilities of this position include but not limited to: Roles and Responsibilities:

• Drive sales in line with SME budget targets
• Drive profit in line with SME budget targets
• Manage online processes and customer registrations end to end
• Manage all KPI’s associated with the SME channel
• Grow strong customer relationships with current customers to grow and maintain loyalty
• Identify sales opportunities – working with the Floor Manager & SME Sales Manager to identify new target customers with sales opportunities to grow profitable sales. Working on own initiative to seek out new business but also to drive customers who are lapsed or in decline, getting more of the basket from customers.
• Manage and complete all relevant weekly sales reports using MWP systems to report to the SME sales manager and branch manager.
• Maintain proactive customer communication and engagement through different channels: mail, digital and face to face
• To ensure the wholesale standards in your area is to a consistently excellence level (merchandising, product availability, HACCP, H&S)
• Engage with all departments to grow sales and customer satisfaction. Form strong relationships with key sales and and trading colleagues.
• To work cross functionally with all the departments to ensure consistent delivery of excellence service levels to our customers
• Manage Online sales and activities – responsible for setting up new online customers, managing temporary accounts.
• Drive Seasonal opportunities- Hampers, Gifting- own all occasions

Experience, Skills and Education:

• 2 - 3 years knowledge and sales experience, ideally in wholesale or retail
• Experience/ knowledge in wholesale industry or in direct retail sales (competitors/ range/ customers)
• Customer focused with an ability to develop strong customer relationships
• Be fully flexible with working hours
• Go above and beyond where necessary to get the job done
• Passionate about food
• Ability to change, adapt and be flexible
• Ability to work cross functionally
• Leaving Cert or equivalent
• Full clean driving licence and access to car as some travel required

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.