Business Process Designer

Realtime Recruitment is seeking a Business Process Engineer to join the Transformation programme in a leading Financial Services client.

This role will support the operations function and focus on analysing existing business processes, designing future-state solutions, and driving operational efficiency through automation, improved user experience, and AI-enabled decision-making.

Key responsibilities:

• Assessing and analysing current business processes, working closely with stakeholders to understand challenges, opportunities, and operational requirements.
• Developing subject matter expertise across supported business areas, including processes, systems, data flows, and operational structures.
• Designing future-state services and process improvements that deliver measurable efficiency and productivity gains.
• Supporting the implementation of transformation initiatives, including automation and enhanced digital capabilities.
• Evaluating organisational impacts resulting from new processes or system implementations.
• Collaborating with IT architecture teams and delivery squads to ensure aligned and practical design solutions.
• Providing clear and timely updates to business, product, and process owners.
• Ensuring adherence to risk, governance, and compliance frameworks.

About You

The ideal candidate will have:

• 5–10 years’ experience as a Process Designer or Business Process Engineer with a strong track record in process improvement.
• Proficiency with process design tools such as Visio, Figma, MIRO, or similar.
• Strong stakeholder management and excellent written and verbal communication skills.
• A highly analytical mindset with strong attention to detail.
• The ability to simplify complex processes and communicate clearly across technical and non-technical audiences.
• Experience working across multiple business units and managing competing priorities.
• Experience working in Agile or hybrid delivery environments.
• Experience within financial services (risk experience advantageous).
• Proven ability to prioritise workload and meet critical deadlines.
• Strong collaboration skills and the ability to work effectively at all organisational levels.
• Solid understanding of system development lifecycle methodologies.
• Experience translating business needs into formal business requirements and functional specifications.

To hear more about this position, contact Sue on 01-6520652 or email your CV to susan.tobin@realtime.jobs