Cloud Platform Lead

About SoftCo

SoftCo is an AI-native Procure-to-Pay (P2P) and Accounts Payable (AP) automation company built for complex organisations. In a market full of rigid templates and “plug-and-play” promises, our approach is different. We tailor automation around the organisation, not the organisation around the software.

For over 35 years, we’ve helped finance teams move from reactive, manual processes to controlled, scalable and strategic P2P operations. Our AI-native platform strengthens accuracy, visibility and insight, but it’s our delivery expertise that ensures it works in the real world.

Our Success At a Glance

• 1M+ users worldwide
• Trusted by organisations including Volkswagen, Patagonia, Primark, Logitech and all 80 departments of the Finnish Government
• Global reach with offices in the US, Finland, UK, Kosovo and Ireland
• A reputation for owning where precision engineering meets long-term partnership

Join us as a Cloud Platform Lead and help shape the future of intelligent finance operations.

Cloud Platform Lead - Your Role

We are looking for a Cloud Platform Lead to shape and evolve the cloud infrastructure that powers SoftCo’s AI-native SaaS platform and supports enterprise customers running complex finance operations at scale.

Our platform supports complex enterprise customers globally, meaning reliability, scalability and operational excellence are critical to everything we do.

Reporting to the Head of Engineering, you will lead a small team responsible for managing the cloud environments that host our customer-facing platform, ensuring they remain secure, scalable, resilient and highly available as the business continues to grow

This role combines people leadership with deep technical ownership of our cloud infrastructure across AWS and Azure. You will lead, mentor and develop a small team of engineers while remaining closely involved in technical decision-making, platform reliability and the ongoing evolution of our cloud architecture.

You will also help drive operational excellence through modern cloud engineering practices, automation and the adoption of AI-driven tooling to improve performance, efficiency and long-term scalability.

This is an opportunity to play a central role in shaping the cloud platform that underpins SoftCo’s SaaS offering, giving you real technical influence and the opportunity to help build the next stage of our engineering capability as the business continues to scale.

Your Responsibilities

Cloud Platform Ownership

• Lead and support a small team of cloud and platform engineers

• Own the reliability, availability and operational performance of the cloud infrastructure supporting SoftCo’ s SaaS platform

• Manage customer-facing cloud environments across AWS and Azure, ensuring platform stability, resilience and scalability

• Improve infrastructure automation through infrastructure-as-code and modern cloud engineering practices

• Build monitoring, observability and alerting capabilities to improve system reliability and incident response

• Support engineering teams with deployment pipelines, release management and cloud architecture best practices

• Contribute to architecture reviews and capacity planning to support future growth

Operational Excellence & Security

• Ensure the security, resilience and performance of cloud environments supporting enterprise customers globally

• Strengthen operational standards and governance across infrastructure environments, ensuring alignment with GDPR, SOC1, SOC2 and ISO 27001 requirements

• Troubleshoot complex platform and infrastructure issues when needed and support incident resolution

Cloud Cost Optimisation & Platform Efficiency

• Lead cloud cost optimisation initiatives across AWS and Azure environments

• Partner with cloud providers and infrastructure vendors to ensure efficient management of cloud spend, operational tooling and platform performance

• Identify opportunities to improve infrastructure efficiency and long-term operational scalability

Team Leadership & Collaboration

• Coach, mentor and support engineers while helping build a strong engineering culture focused on ownership and continuous improvement

• Work closely with software engineering teams to improve deployment reliability and engineering efficiency

• Collaborate with cross-functional stakeholders to align infrastructure priorities with broader business and product goals

Your Profile

Education & Experience

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience. Advanced degree is a plus but not required.

• 5+ years’ experience in cloud engineering, platform engineering, infrastructure engineering or DevOps roles

• Experience working with AWS and/or Azure cloud infrastructure in production environments

• Experience leading technical projects, taking ownership of technical delivery and supporting or mentoring other engineers within a collaborative engineering environment.

• Experience working in SaaS, cloud infrastructure or enterprise software environments is highly desirable

• Demonstrated experience leading engineering teams, with the ability to balance team leadership and people management alongside hands-on technical ownership of cloud infrastructure and operational environments.

Technical Expertise

We are looking for strong technical capability across a number of the following areas:

• Strong hands-on experience working with AWS and/or Azure cloud infrastructure in production environments

• Infrastructure-as-code tools such as Terraform, CloudFormation or similar

• CI/CD pipelines, automation and modern software delivery practices

• Monitoring and observability platforms such as Datadog, Grafana, Prometheus or similar, with an understanding of reliability and operational resilience principles

• Container technologies such as Docker, Kubernetes, ECS or AKS

• Cloud security best practices and experience working within secure or compliance-driven environments

• Understanding of cloud cost optimisation, infrastructure efficiency and modern DevOps practices

Leadership & Communication

• Strong problem-solving ability and confidence working on complex technical challenges

• Ability to lead, develop and support engineers while contributing to the growth of a collaborative and high-performing engineering team.

• Strong communication skills with the ability to collaborate across technical and non-technical teams.

• Comfortable operating in a dynamic scale-up environment where priorities evolve as the business grows.

What We Offer

• Competitive remuneration and performance-based bonus
• Company-paid health insurance, pension and life assurance
• Hybrid Working Model (3 days per week in office following onboarding period)
• On-site gym with company-funded fitness classes (Dublin office)
• Long service incentive awards and employee referral programme
• Structured learning and development investment

Our structure gives you real ownership and direct exposure to senior leadership. Progression is based on capability, not hierarchy.

Our Culture

Our culture is built on the values that shape how we work together and how we deliver for our customers.

Initiative, accountability, and collaboration are central to how we operate. Our teams work across disciplines and locations to solve complex problems and deliver meaningful outcomes.

We encourage clear thinking, ownership and continuous learning. Expertise is respected and people are trusted to take responsibility for the work they lead.

Different perspectives strengthen our teams and improve the systems we build. We are committed to creating an inclusive environment where everyone can contribute and grow.

SoftCo is proud to be an equal opportunities employer and welcomes applications from all backgrounds. Learn more at softco.com/about-us.