Are you a passionate hospitality professional who thrives in a fast-paced, guest-focused environment? Do you love leading teams, creating exceptional guest experiences, and driving operational excellence?
If so, the Radisson Blu Hotel, Cork is looking for an Assistant Front Office Manager to join our award-winning team.
As part of The iNUA Collection, officially recognised as a Great Place to Work, you will be joining a people-centred, values-driven organisation where your development, growth, and wellbeing truly matter.
About The Role
In this key leadership role, you will support the Front Office Manager in the smooth and efficient running of the Front Office department. You will ensure exceptional guest service from arrival to departure, optimise room revenue, support team development, and maintain operational standards that reflect the high-quality guest experience Radisson Blu Cork is known for.
You will play a vital part in:
- Leading and motivating the Front Office and Nights teams
- Supporting the check-in/check-out experience to ensure warmth, efficiency, and “Yes I Can!” service
- Managing guest queries, complaints, and special requests with professionalism
- Maintaining strong communication with all hotel departments
- Driving revenue opportunities and supporting sales initiatives
- Monitoring billing accuracy, credit procedures, and night audit performance
- Coaching, training, and developing team members
- Ensuring compliance with safety, security, and company policies
- Supporting VIP, group, and event arrival coordination
- Contributing to a culture built on care, teamwork, and continuous improvement
Essential:
- Previous experience in Front Office operations
- Previous experience in a hospitality environment
- A warm and professional demeanour with excellent communication skills
- Strong leadership qualities and the ability to inspire teams
- A genuine passion for guest care and service excellence
At The iNUA Collection, people are at the heart of everything we do. As part of a growing Irish hospitality group, you will have access to:
- Career development and progression pathways across our hotels
- Ongoing training and upskilling through our Talent Development programmes
- A supportive and collaborative workplace environment
- Opportunities to contribute to guest experience innovations
- Staff benefits including hotel discounts, wellness initiatives, and more
Ready to Build Your Career with a Great Place to Work?
If you’re ready to take the next step in your hospitality career and join a dynamic, guest-focused team at Radisson Blu Hotel, Cork, we’d love to hear from you.
