Bar & Restaurant Operations Manager

We are seeking a dynamic, hands‑on Bar & Restaurant Operations Manager who thrives on being present on the floor, supporting the team, and driving exceptional guest experiences through active leadership. This role is ideal for someone who leads from the front working side‑by‑side with staff, solving problems in real time, and ensuring smooth, efficient service throughout every shift.

As an experienced hospitality professional, you will oversee all day‑to‑day operations, including front‑of‑house service, bar leadership, kitchen coordination, and event execution. You will maintain high standards of quality, consistency, and guest satisfaction by being a visible, supportive presence across the venue.

As a people‑leader, you must excel at recruiting and training teams, motivating staff through encouragement, coaching, and daily on‑floor engagement. Foster a positive, collaborative environment where staff feel supported and empowered to deliver their best work.

Bring strong operational expertise in cost control, revenue growth, and service planning, combined with a proactive, hands‑on approach to problem‑solving and continuous improvement. You must be committed to upholding brand standards, elevating the guest experience, and contributing to the long‑term success and reputation of the business.

Reasons to join our team:

• Career Growth & Fast Progression
• A Social, Energetic, People‑First Environment
• Variety, Creativity & No Two Days the Same
• Stability, Training & Professional Development
• Pride, Purpose & Team Experience

What we offe

• rEmployee Assistance Progra
• mFun staff days ou
• t% off our sister site
• sSuperb training and progression opportunitie
• sTips share
• dCompetitive salar
• yFree Staff Meals on Dut
• yEmployee Recognition Awar

dKey Responsibilities

• Provide active operational oversight across all areas — front‑of‑house, back‑of‑house, bar operations, and event delivery — through a consistent on‑floor presence, supporting teams during service and ensuring smooth, efficient workflows
• .Deliver exceptional guest experiences by engaging directly with customers, monitoring service quality in real time, and upholding the highest standards of brand excellence throughout every shift
• .Lead, mentor, and develop the team through hands‑on coaching, daily support on the floor, and fostering a positive, collaborative environment where staff feel confident and empowered
• .Manage staffing, scheduling, and payroll with a practical understanding of service demands, ensuring the right people are in the right place at the right time to maintain operational efficiency
• .Drive revenue growth by actively supporting sales initiatives on the floor, promoting upselling, monitoring performance, and implementing strong cost‑control measures
• .Oversee financial performance including P&L, budgeting, stock control, and inventory management, while working closely with teams to ensure accurate, efficient, and responsible resource use
• .Collaborate with marketing by supporting promotional campaigns, contributing operational insights, and helping execute social media‑driven initiatives through on‑site activation and team engagement
• .Ensure full compliance with licensing laws, health and safety standards, and internal policies, maintaining a safe, well‑run environment for both guests and staff
• .Represent the brand at community events, promotional activities, and local partnerships, acting as a visible, approachable ambassador who strengthens the venue’s reputation

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