Job description: Fully Flexible - Part Time
- This role is a customer service based role - the main objective is the provide exceptional service at all times
- Greeting customers who enter the shop
- Assisting shoppers to find the goods and products they are looking for
- Being responsible for processing cash and card payments
- Answering queries from customers
- Giving advice and guidance on product selection to customers
- Balancing cash registers with receipts
- Dealing with customer refunds
- Keeping the store tidy and clean, this includes hovering and mopping
- Interest in social media channels
- Responsible dealing with customer complaints
- Receiving and storing the delivery of large amounts of stock
- Keeping up to date with special promotions and putting up displays
- Be service minded
- Having a friendly and engaging personality
- Comfortable working with members of the public
- Should have a confident manner
- Must be helpful and polite
- Able to work as part of a sales team
- Should be of a smart appearance and articulate
- Flexible regarding shifts
The design philosophy of VILA is based on a feminine approach to fashion, uniting femininity with fashion and trend insights and adding a bit of sensuality. Every single style that leaves our hands is made with a passion to create something to be proud of, and to enable someone to be proud to wear it. We strive for high quality in everything we do, through working with the best possible materials, and carefully selecting every single bit and piece of each design. FEMININE. SENSUAL. SIMPLE.