Production Operations Specialist

About the Role

We are looking for a detail-oriented and technically skilled Production Operations Specialist to support the day-to-day execution of digital marketing campaigns. In this role, you’ll work closely with production, creative, and legal teams to ensure campaigns are launched flawlessly—from setup and testing to asset tracking and performance documentation.

This is a great opportunity for someone with a foundational understanding of HTML/CSS who enjoys problem-solving, quality control, and keeping projects on track in a fast-paced environment.

Join The Agora Companies as we collaborate with software engineering teams and clients to design, build, and deploy the next generation of products - faster, more securely, and cost effectively. This role is hybrid, but fully remote will also be considered with some travel to office required.Responsibilities

• Set up and update campaign components in internal systems, including offers, creatives, and user journeys.
• Use HTML and CSS to format and QA campaign assets such as landing pages, emails, and ancillary copy (e.g., lift notes, space ads, abandon flows).
• Perform daily QA testing across campaign elements to ensure all links, tracking parameters, and flows function properly.
• Support the creative and production teams by loading content into CMS or email platforms and troubleshooting display issues.
• Coordinate the review process with pre- and post-legal to ensure compliance across all assets.
• Track all ancillary copy usage (cross-sells, upsells, retargeting, etc.) to ensure coverage and consistency.
• Assist in setting up and launching A/B tests and documenting results to support performance optimization.
• Maintain organized records of campaign components, test outcomes, legal approvals, and publishing timelines.
• Communicate effectively with cross-functional teams to keep campaigns on schedule and escalate issues as needed.
• Support day-to-day campaign needs, from last-minute updates to version control and content swaps.
• Help with reporting by gathering campaign metrics and summarizing key takeaways for post-mortems.

Qualifications

• Basic to intermediate HTML/CSS skills required (must be comfortable editing emails or landing page content).
• Familiarity with QA practices for web/email content (e.g., link tracking, rendering tests).
• Strong attention to detail and ability to juggle multiple campaigns and deliverables.
• Experience with content management systems (CMS), ESPs, or marketing automation tools is a plus.
• Proactive problem-solver with the ability to spot issues before they become blockers.
• Eagerness to learn and adapt to evolving tools and processes.
• Excellent organization, communication, and time management skills.
• Interest in digital marketing, production, or campaign operations.
• Bonus points for candidates with experience supporting SMS campaigns or familiarity with SMS.

Who are we?

The Agora companies service 10+ affiliated publishing groups all around world. These publishing groups are focused on developing information and products that help individuals control their own destiny when it comes to matters of finance, health and lifestyle.

We believe strongly in nurturing and developing our team members and don’t just hire to fill gaps. We see every individual as crucial to the success of our mission