Aftermarket Sales Manager

Barden is delighted to be supporting our Irish Engineering client, in their search for an Aftermarket Sales Manager for their facility here in Cork.

ABOUT THE ROLE:

The role has a strong commercial focus, with responsibility for developing existing customer relationships and growing revenue across spare parts, service contracts, preventative maintenance and onsite services.

What You will Do:

• Act as the primary point of contact for aftermarket customers, coordinating with internal teams to ensure timely resolution of customer requirements.
• Manage customer Service Level Agreements (SLAs), including costing, renewals, and ensuring contractual commitments are achieved.
• Develop and maintain strong relationships with existing customers to drive aftermarket sales growth.
• Identify opportunities to increase sales of spare parts, service contracts, preventative maintenance programmes, and onsite services.
• Prepare accurate costings and quotations, ensuring timely responses to customer requests.
• Follow up on quotations and sales opportunities to maximise conversion rates.
• Work closely with Service Engineers, Spare Parts Fulfilment Coordinators, Engineering, and Logistics teams to ensure efficient service delivery and order fulfilment.
• Conduct customer site visits as required to strengthen relationships and identify new business opportunities

ABOUT THE PERSON:

• Minimum 5 years' experience in account management, aftermarket sales, technical sales, or business development.
• Experience within the pharmaceutical, life sciences, manufacturing, engineering, or automation sectors would be advantageous.
• Proven ability to grow revenue within existing customer accounts.
• Experience preparing quotations, completing costing exercises, and managing sales opportunities through to closure.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Highly organised with the ability to manage multiple priorities in a fast-paced environment.