Radiology Services Manager

At Galway Clinic, a vacancy has arisen within the Radiology Department for the position of Radiology Services Manager, which serves the Galway clinic and Limerick clinic. This is a permanent, full-time role.

Overall Job Purpose: Manage and supervise the Radiography area, ensuring effective delivery of

clinical patient care and compliance with administrative and clinical policies and procedures.

Assess the clinical needs based on customer feedback (e.g. physicians, patients) and develop programs to meet the needs. Work closely with the Chief Operations Officer (COO) on strategic planning, program development, personnel management and fiscal planning of the department. This role also involves being part of the clinical rota when needed

Main Duties & Responsibilities:

• Provide strategic and clinical leadership which results in the delivery of an effective, efficient, quality assured and patient centred Radiographic service
• Engage in leadership of a team of skilled staff, creating and promoting healthy working relationships
• Develop the Radiography staff team. Motivate Radiographers to ensure a consistently high standard of service and identify training / development needs to ensure standards are maintained.
• Ensure compliance with clinical patient care standards, regulatory requirements and established policies and procedures.
• Actively support and promote a professional clinical model that encourages staff participation in the development of clinical standards.
• Assist COO with strategic planning for the department.
• Plan, schedule and organize work for employee groups ensuring proper distribution of assignments and efficient utilization of personnel, space and facilities.
• Monitor the level of resources utilized in service delivery and determine the appropriateness of resource consumption for assigned areas.
• Develop action plan in conjunction with the COO to ensure balance among budget neutrality, resource efficiency and satisfaction with patient care delivery.
• Maintain required records, reports and statistics for administrative, quality assurance, safety, and infection control purposes. Communicate requirements to staff and hold staff accountable to established requirements.
• Participate in quality assurance and quality control procedures including performance review and external audit
• Co-ordinate the development, implementation and evaluation of departmental or area policies and procedures designed to improve operational efficiency.
• Oversee various personnel actions including but not limited to, recruitment, performance appraisals, disciplinary actions, terminations and other related activities.
• Facilitate resolution to customer services issues.
• Develop clinical programs based on performing assessment of needs within the organization.
• Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process.

The Candidate:

• Have a relevant third level qualification in Radiology
• Have a postgraduate diploma/degree/MSc in Healthcare management
• Have relevant and up to date clinical and management experience
• Be CORU registered
• Have a proven record in management of staff issues
• Knowledge of: Standards in Radiography, Legislation, Quality Assurance, Risk Management, Developments in Radiography

Skills & Attributes

• Excellent organization, interpersonal and communications skills.
• Proven people management skills.
• Excellent negotiation skills.
• Excellent relationship building skills
• Be able to express and address issues clearly, both orally and in writing and articulate them as necessary.
• Ability to initiate, develop and deliver quality projects which are relevant and assist the Hospital to achieve and maintain its quality targets on an ongoing basis.

Blackrock Health at The Galway Clinic is an equal opportunities employer