Community Liaison Officer

We are seeking a Community Liaison Officer to join our dynamic team.

Responsible for all community liaison activities including:

• Organising/attending meetings to discuss issues related to the activities of Coffey with Cork City Council and members of the community effected as required.
• Meet the community during normal working hours and at evenings and weekends, unless other arrangements are agreed with the Employer’s Representative.
• Manage records (log) of all meetings and communications with the community and any other relevant stakeholders.
• Liaise with all local schools to determine school holiday periods in advance of the commencement of work activities.
• Interfacing between the project site teams and the general public.
• Building relationships with residents, clients, local businesses and community groups.
• Collating reports, maintain and track third party complaints,
• Produce reports relating to customer complaints and relevant KPI data.
• Creating and circulating public newsletters/bulletins, maintaining social media presence all form part of the role.
• Attend any public forums and open days for the project.
• Produce stakeholder management plan.
• Meet with key stakeholders to address their concerns.
• Ensure project manager is kept informed of all complaints and compliments.
• Ensure all stakeholders are kept informed of progress and key issues.
• Produce reports and attend weekly meetings.

Providing General Site Administration including:

• Construction documentation (drawings / specifications) control, issue internally and to client.
• Organizing site induction and dealing with queries regarding induction status, maintaining induction register.
• Attend to site reception and receiving/directing visitors to site.
• Signing for materials and plant equipment delivered to the site.
• Provide administrative support (contract related) on site and compile information for weekly/monthly reports.
• Co-ordinate training register and all training requirement for the site team including contractors reporting directly to Coffey on site.
• Compile / filing of construction quality documentation (inspection and testing documentation).
• Compile / filing of equipment / material delivery dockets/documents for O&M manuals, issue purchase orders as directed by site team, and process all requisition orders.
• Full responsibility for the security and maintenance of stores including making orders when necessary.
• Supporting the Safety Personnel in ensuring adherence to and implementation of the Safety Management Systems including:
• Filing of statutory and internal forms completed by Site Staff and Site Supervisors in the execution of their roles, and uploading the aforementioned documents to Sharepoint.
• Printing, preparation of blank daily/weekly forms for use by Site Staff and Site Supervisors.
• Liaising with HR/training Co-Ordinator to advise of changing training requirements.
• Receive and pass HSQE documentation from sub-contractors to the relevant staff member, and filing the referenced sub-contractor documentation, once they have reviewed and approved the documentation.
• Regular review and maintenance of stock of Personal Protective Equipment, in conjunction with the Site Team.
• Ensuring relevant HSQE Circulars (TBT/Monthly Briefings) are posted in Site Office, if not already done so by Site Staff.

Required skills:

• Minimum of 2 years’ experience in planning, execution and administration in a construction site office environment or similar.
• Experience of Community Liaison activities would be a distinct advantage.
• Excellent organisational skills.
• Excellent communication skills both verbal and written.
• The ability to multi task as may need to work across multiple projects in the region.
• Knowledge of documentation and data management systems.
• Excellent computer skills.
• The ability to work successfully as part of a team.
• Ability to work on own initiative.
• Strong ability to organize and prioritize work.
• Full Clean Irish/European Driving License.
• Have valid work permit/authorised to work in Ireland.