O2C SCM Associate (Spanish)

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

• Working hours are 2pm–10pm, with some flexibility available depending on business needs and individual circumstances ***

Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues. Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, embRACE, LGBTQ+ & Ally and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond. Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself! About UsKey responsibilities for O2C SCM Associate The role of an O2C Associate within the supply chain team involves the managing and control of all inventory and replenishment activities to ensure supply to distributers and our patients is maintained at the highest level. The associate will develop strong relationships with market affiliates, the material master data team, drive continuous improvement and develop solutions that will meet and exceed customer requirements. Compliance

• Understand and follow all compliance policies, laws, regulations and The Red Book.
• Ensure adherence to Anti-Corruption requirements when interacting with stakeholders Ensure all operational controls are completed to level required and within agreed timeframe.
• Integrate compliance into daily activities. Comply with any corrective actions
• . Cooperate with investigations, monitoring and audits

Operational Activities

• Control inventory interfaces with LSP (Local Service provider)
• Control inventory movements done by LSP and reconcile SAP with LSPs inventory levels.
• Run inventory reports and propose actions (scrapping, rebalancing, …)
• Run interfaces with LSP and ensure orders have been integrated in SAP
• Manage, track and resolve Tier 2 disputes and route to local affiliates when required Interact with local quality department Liaise with Material Master Data team on Product Launches
• Support operational metrics and SLA reporting Liaise with internal contacts including Finance, Sales and Marketing, Manufacturing and Distribution Liaise with external partners including logistic service providers
• Act as a power user for O2C Supply Chain Management Propose and implement standardization for SCM processes Manage all replenishment activities including Purchase order requests and communication with all stakeholders
• Build and maintain a strong knowledge of the organization's product lines within market Lead & assist O2C Management to ensure all deliverables are met.
• Pro-actively take control of issues and provide solutions to customer/management
• Resolve and or escalate issues raised including those raised by team members
• Mentor and provide coaching support to other team members Take responsibility and accountability for assigned markets and any other tasks as assigned by Management

Create, Promote and Maintain Operational Excellence

• Provide input and recommendations into current process and ways in which it can be improved in terms of efficiency and effectiveness.
• Continuously looks for ways to improve our service level for our customers /stakeholders Supports organizational changes.
• Providing training to the business areas that support the processes. e.g. basic required training, or to improve efficiency of the processes
• Participate in internal and external educational opportunities relevant to the Information or customer service environment.

Minimum Qualification Requirements

• Degree level qualifications in business discipline essential
• Fluency in English & Spanish language required.
• Procurement & Supply Chain management specialization preferable
• Min 3 years of Supply chain experience Material Master data knowledge of advantage
• Demonstrate strong interpersonal, written and oral communication skills. Ability to work in a global multi-cultural environment
• Ability to develop good relationships with various levels of personnel in Lilly’s Financial organization, Affiliate organization, third party service providers, and external auditors
• Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
• Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.
• Accuracy and attention to detail High learning agility Proactive, analytical and pragmatic approach to problem solving.
• Able to work under pressure, meet short deadlines, multiple priorities and concern for maintaining standards.
• Good time management skills Leadership skills Presentation skills.
• Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations.
• Proficient at high level with Microsoft Office software (Excel, Word, etc…)

Desirable

• SAP experience an advantage SCM functionality is highly preferable Compliance and controls particularly, SOX experience a distinct advantage

Additional Information

• Travel Percentage – Up to 10% international travel may be required
• Working hours are 2pm–10pm, with some flexibility available depending on business needs and individual circumstances ***

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLillyUKandIreland