Showroom Sales Consultant

Tubs & Tiles, Ireland’s largest tile and bathroom provider, is opening a brand-new, state-of-the-art showroom in Kilkenny and we want YOU to be part of it!

We’re looking for a Showroom Sales Consultant who’s passionate about design, customer service, and creating beautiful spaces.

✨ Why join us?

✅ Be part of a trusted brand with 40+ years of expertise

✅ Work in a cutting-edge showroom environment

✅ Help customers bring their dream bathrooms and interiors to life

✅ Build your career with a company that values innovation and style

COMPANY BENEFITS:At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers.Some benefits employees of Heat Merchants Group enjoy are as follows:

• Attractive Competitive remuneration package
• Attractive Commission plus Sales incentive scheme
• No late nights
• Free On-site Car Parking
• Employer Contribution to pension scheme
• Company Sick Pay Benefits Scheme
• Enhanced Family Leaves
• Life cover
• Branch discount
• 21 days annual leave (increasing to 25 days with length of service)
• EAP (Employee Assistance Programme)
• Wellness Initiatives
• Further education support
• Career progression
• Training & Development
• Benifex (online discount portal)
• Goodhabitz (learning and development platform)

JOB SPECIFICATION

• Engage with customers in a warm, professional manner – in person and over the phone – offering expert advice and product information.
• Deliver an exceptional standard of customer service for every sale, no matter the size.
• Take time to understand customer needs, inspire ideas, and recommend stylish, functional solutions with genuine enthusiasm.
• Drive sales by promoting the full product range, meeting or exceeding individual targets, and contributing to overall team success.
• Upsell and cross-sell where appropriate, including promoting own-brand and complementary products.
• Prepare accurate quotations aligned with customer budgets and company pricing guidelines.
• up on quotations and customer enquiries in a timely and proactive manner.
• Monitor orders and deliveries, keeping customers informed and resolving any issues with ownership and care.
• Support the day-to-day operations of the showroom, maintaining high standards of presentation and cleanliness.
• Adhere to all company policies and procedures.
• Carry out additional duties as reasonably requested by management.

Please note that the above list is not intended to capture every detail of the role but the main areas of responsibility.

Person SpecificationThe following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria.Essential

• Previous experience in an environment, with direct customer engagement, where top class standards of customer service is required
• Possess retail sales experience and be passionate about selling
• Friendly and engaging demeanour
• A team player with excellent communication and interpersonal skills
• A high level of organisation skills
• Proficiency in Computers 

Desirable

• Previous high end retail sales experience
• Tile and sanitary ware industry experience
• Bathroom and Kitchen Design

Additional Information:Interested applicants should send their up-to-date CV and cover letter clearly outlining how they meet the requirements of the role.Company Values:All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve.

Heat Merchants Group is an Equal Opportunities Employer.