Category Manager

Great for: Sales Associates / Supervisors looking to progress in retail without team management, especially people from premium/luxury retail who love product, sales analytics, and visual merchandising.

Lead a key product category. You’ll make sure brands look their best, product is right, the team is trained, and customers get an exceptional experience. You’ll work closely with the Merchandiser and Management team to hit targets and grow the category.

What you’ll do

• Own the category: manage brand relationships, VM standards, and stock levels.
• Drive sales: analyse performance, spot trends, and action opportunities.
• Train & motivate: run quick briefs, share product knowledge, and lift team results.
• Client focus: build local clientele, track wishlists and special orders, and ensure follow-up.
• Buying input: support purchasing decisions with clear data and feedback.
• Protect standards: monitor displays, reduce stock loss, and keep the department presentation-ready.
• Market awareness: know the competition and what customers want next.

You’ll bring

• 4+ years in premium/luxury retail (Sales Consultant/Ambassador level or above).
• Experience leading small teams or stepping up as an AM/Supervisor.
• Strong product passion with a commercial, analytical mindset (comfortable with Microsoft Office/Excel).
• Clear communicator who can influence, coach, and set high standards.
• Customer-first approach, collaborative style, and a bias for action.

Nice to have

• Previous jewellery or luxury experience.
• Qualification in Retail/Fashion Management, Business, Finance, or Marketing.