Revenue Assurance Analyst

Revenue Assurance Analyst (12 month Fixed Term Contract), Virgin Media IrelandAbout Virgin Media:

Virgin Media is the leading connected entertainment cable and broadcast business in Ireland. Every day we deliver connections that really matter for thousands of people, with multi award-winning services including superfast broadband, TV, mobile and home phone. Our Virgin Media Business division provides the fastest broadband speeds and connectivity solutions for entrepreneurs, businesses and the public sector.

Virgin Media Television, our broadcast division, is Ireland’s number one commercial public service broadcaster offering three free-to-air channels: Virgin Media One, Virgin Media Two, Virgin Media Three, as well as the Virgin Media Player. We are a significant investor in home produced content, including news, current affairs and drama, as well as offering the best in international programming. Our advertising sales agency, Virgin Media Solutions, creates unique, innovative campaigns for our business and for third party clients across the UK and Ireland.

Virgin Media is part of Liberty Global, one of the world’s leading converged video, broadband and communications companies with operations in seven European countries. Liberty Global is a founding member of the European Green Digital Coalition and is included in the prestigious Dow Jones Sustainability World Index. Following the challenges brought about the global pandemic, the power of connectivity to deliver positive, meaningful change to people’s lives has never been clearer. Our inclusion in these prestigious indices for the ninth year running attests to our long-standing commitment to the importance of sustainability and ensuring that we are strong corporate citizens as well as responsible stewards of the environment across the markets in which we operate.

For further information please visit: www.virginmedia.ie

About the Role:

The role is an operational analyst position within the Risk, Compliance and Assurance team. The role holder will assist the Head of Risk, Compliance and Assurance Manager to ensure that the department delivers and runs appropriate revenue assurance, cost assurance and support fraud prevention in line with the department objectives.

Specific Duties & Tasks:

• Build and execute Revenue Assurance controls over our TV, Broadband and Mobile services.
• Review existing controls to ensure maximum coverage over new technologies.
• Work with IT/BI to access required data.
• Maximise the use of existing tools.
• Act as the lead point of contact for projects impacting Revenue Assurance
• Produce monitoring reports in the required format and to the required standard.
• Develop a SME understanding of the end-to-end business.
• Assist the Head of Risk, Compliance & Assurance in performing UAT testing and rule reviews.
• Assist in compliance testing and quarterly certification
• Implement cost assurance functions in advance of onboarding of new partners
• Assure Virgin Media Ireland revenue and costs through existing systems, development of new systems and within ad hoc requests/projects
• Provide cover support for the fraud team when required.
• Deliver monthly savings reporting to the Head of Risk, Compliance and Assurance

Skills & Expertise:

• 2+ years’ experience in a Revenue Assurance team.
• Proven data analytics skills.
• Excellent organisational and report writing skills.
• Have a detailed technical knowledge of Broadband, Fixed / IP Telephony and Mobile networks.
• Experiencing in interpreting and working with various CRM, Billing and Revenue Assurance applications.
• SQL certification (preferred)

The Person:

• Exceptional analytical skills with the ability to make data-driven decisions.
• Strong communication skills.
• Strong commercial awareness regarding the impact of Revenue Assurance on the business.
• Excellent attention to detail.
• Ability to work well under pressure.

Virgin Media is an equal opportunities employer. Having a diverse workforce is critical to the success of our business.