Internal Sales Administrator

On behalf of our client in Dublin 24, we are hiring an Internal Sales Administrator to join their team.

The Internal Sales Administrator plays a key role in supporting the sales function by managing customer enquiries, processing orders efficiently, and ensuring a high level of service to both trade and industrial customers. This position acts as the central link between customers, external sales, and warehouse operations to ensure smooth order fulfilment and repeat business

. Key Responsibilities: Customer Sales Supp

• ortHandle incoming phone and email enquiries in a professional and timely man
• nerProvide product information, pricing, and availability to custom
• ersSupport external sales representatives with quotes and order follow-

ups Order Proces

• singAccurately input and process customer orders using internal sys
• temsMonitor order progress and communicate updates to custo
• mersCoordinate with warehouse team to ensure timely disp

atch Quotations & Pr

• icingPrepare and issue quotations in line with company pricing struc
• turesFollow up on quotes to convert to
• salesMaintain margin awareness and highlight pricing issues where nece

ssary Customer Relationship Mana

• gementBuild and maintain strong relationships with key cus
• tomersResolve customer issues and queries effic
• ientlySupport retention and growth of existing ac

counts Administration &

• SystemsMaintain accurate customer and order
• recordsEnsure all documentation is completed and filed co
• rrectlyAssist with stock checks and product en

quiries Key Skills & Exp

• erience: Previous experience in an internal sales or customer service role (preferably in industrial distribution, fasteners, or engineering
• supplies)Strong communication and organisation
• al skillsHigh level of accuracy and attention
• to detailAbility to work in a fast-paced environment and prioritise
• workloadGood IT skills (ERP systems, Microsof
• t Office)Team player with a proactive and problem-solving

attitude Get in to

uch today!