Rooms Division Manager - Cashel Palace Hotel

Job DescriptionRooms Division ManagerCashel Palace Hotel At Cashel Palace Hotel, a restored 18th-century residence set in the shadow of the Rock of Cashel, we are proud to offer a guest experience defined by warmth, elegance, and impeccable attention to detail. We are now seeking a Rooms Division Manager to join our leadership team. Reporting to the Director of Rooms, this role is central to the delivery of the Palace experience — ensuring that every guest encounter, from arrival to departure, reflects the effortless luxury and genuine care for which the hotel is renowned. The Role As Rooms Division Manager, you will oversee Front Office, Concierge, Porters, Nights and Housekeeping, bringing a calm, assured leadership style to the day-to-day operation. You will support the Director of Rooms in shaping the guest journey, leading your teams with pride and purpose, and ensuring that standards are not only met, but consistently elevated. This is a role for someone who understands that true luxury lies in the detail — in anticipation, discretion, and the ability to make each guest feel entirely at home. Key Responsibilities

• Lead and inspire the rooms division teams, fostering a culture of pride, care, and attention to detail
• Ensure a seamless and personalised guest journey across all rooms division touchpoints
• Uphold and continuously elevate the standards expected of a 5-star property
• Respond thoughtfully and effectively to guest feedback, always seeking to exceed expectations
• Support the Director of Rooms in driving operational excellence and strategic direction
• Oversee rostering, cost control, and departmental performance with a balanced, commercial approach
• Work closely with the wider leadership team to deliver a cohesive and exceptional guest experience

The Ideal Candidate

• An experienced Rooms Division or senior Front Office leader within a luxury hotel environment
• A natural host, with a genuine passion for guest care and personalised service
• A thoughtful leader who develops people and builds strong, engaged teams
• Detail-focused, organised, and calm under pressure
• Commercially aware, with a strong sense of ownership and accountability
• Someone who takes pride in delivering quietly exceptional experiences

What We Offer

• The opportunity to be part of one of Ireland’s most distinctive luxury properties
• A supportive and collaborative leadership culture
• Competitive salary
• Ongoing opportunities for growth and development

If you feel you can contribute to the continued story of Cashel Palace Hotel, we would be delighted to hear from you. Please apply with your CV and a short cover note. Additional InformationGreat employee benefits as part of the overall package.

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• Food allowance
• Sick pay
• Wellness program